>> TAYLOR: My name is Dr. Stephanie Taylor
and I'm in private practice of gynecology.
My office is in Carmel, California.
There is a bit of a trust gulf, often, between
the physician and the patient, for a variety
of different reasons.
I think that these kind of online tools are
incredibly helpful for the relationship.
With Google Health, they can get their information
really quickly, and that's important these
days; they don't have to wait for a month
for a paper copy.
And they can review it, and they have a little
note from me.
And they know we've... I've tried to do something
to help them, you know, that they actually
have their own health record.
It's very proactive.
We have a chance to give them something in
the office that doesn't cost them anything
and allows them to take greater control over
their health.
Google Health is, in a sense, much more personal,
and I can reach out to them more and give
them a better sense of contact.
Once they get their account set up, it's almost
seamless, you know, to receive the information
and to look at it.
They can take their medical record with them,
and so, when they are encountering a new doctor,
they can say, "Okay, let me tell you how this
is.
I'm going to print out my old stuff and I'm
going to bring it in.
And here's my old stuff and this is what we've
been working on and..."
I mean, can you imagine how empowering that
is?
Because you're not going to them and they
say, "Oh, yeah, well, we don't know about
that.
We'll have to request the records.
See you back in a month or so," you know.
You can see it's much more forthcoming-the
person's engaged, they brought their own labs,
they know what they are, and they can, you
know, move ahead on the issues.
You really explain to them that you're empowering
them to have access to their own health care
information, and that they not only are going
to get their answers faster, but that they're
going to have their own library for their
own
health care.